What makes a person's ears ring? Remembering their name! Customers enjoy seeing their name listed in the email message. Personalizing the email message engages the customer and lets them know you care.
Quality of a Leader (at least one of them) Vision - Being able to turn big ideas into executable plans while keeping your team on track are crucial parts of leadership: Mapping out your journey is the first step. Be able to clearly describe your vision to other people. Always stay...
Do you offer a guarantee with your product or service? Tired of using the same 'guarantee statements'? Here're a few ideas for you: Satisfaction guaranteed Fully guaranteed Iron-clad guarantee full-year warranty Lifetime warranty You must be completely satisfied or you pay nothing. I personally guarantee it. We stand behind our _____...
Focus on Positive Thinking We are surrounded by negativity; keeping your mind, energy and thoughts positive takes determination. Take notice when you are thinking negative; you can turn that around. It will take time and practice to create a new habit of switching to positive thinking. Here are some ways to...
Quality of a Leader (at least one of them)  Commitment - Learn to appreciate the journey more than the destination. Know how to face adversity with confidence. You need to be bold and stand by your idea The key to making things work is hard work Show loyalty by nurturing key...
Quality of a Leader (at least one of them) Humility - You should act with humility by seeking feedback and focusing on the needs of others. Find time for personal reflection and observation Admit mistakes and admit when you need to improve Be open to criticism, it will help you become...
In a recent survey conducted at Keiser University’s Fort Myers campus, local employers shared their top-ten employee traits. This is a list of traits that employers deemed most important for new hire success in their businesses. This list also provides some suggestions to job candidates regarding topics which they...
The Southwest Florida Community Foundation will bring nationally renowned author and TED Talks speaker Dan Pallotta to town for a one-day board-training seminar. This seminar is for nonprofit board members and their staff leaders. The event will take place from 8 a.m. to 4 p.m. on Nov. 3 at the Community Foundation’s new Collaboratory,...
I sat down with a business that was creating a business plan for a large expansion project with the external funding needed. In short, we are creating a story to sell bankers or investors to get them to invest in the project. Typically, the planning process includes business forecasting...
Home-Tech board members have appointed Pam Marino as president. Marino has been with the company for 29 years, beginning her career with Home-Tech Fort Myers office in 1990. She began working in Fort Myers and...